We offer a high quality virtual receptionist (remote receptionist), call-answering, and appointment booking service exclusively for UK healthcare clinics, osteopaths, chiropractors, physiotherapists, massage, beauty, medical and health clinics and practitioners to name but a few.
Easy to use, our services can be set up in less than one hour. You can use it for five days a week, for just a few hours a week, or only when you are on holiday.
Calls are taken by us when your phone is switched through to your unique divert number. This allows us to answer calls in your business name and to present a friendly and professional response to your clients.
The fully-featured secure diary is tailored to your business and fully controlled by you. It contains a wealth of information about your business that we can communicate to your clients.
There is no software to download and install. You can access your diary 24/7 from any computer with an internet connection. You can subscribe to use the diary alone if you wish, without the appointment booking service.
If you don’t wish us to book your appointments, you can use us to answer your calls and instantly relay a message to you by text or email. We can also politely remind your clients, of their appointment, the day before.
Additional options available to you are online booking and card processing.
Online Booking – if you want, you can allow your clients to book their appointments online and have these bookings integrate with your online diary. You can make this facility available to anyone or just your existing clients. You can also control which treatments, practitioners and time slots are available to be booked in this way. Click here to find out more.
Card Processing – we can process card payments for you when your clients make a booking online. We simply pre-authorise the price of the treatment and collect payment after the client has been in to see you. If they cancel or choose to pay on the day, simply cancel the pre-authorisation and no money will be collected. You can read more about this service by clicking here.
Calls are taken by our professional receptionists when your phone is switched through to your unique divert number, allowing us to answer calls in your business name and to present a friendly and professional image to your clients.
Our fully-featured secure diary is tailored to your business and fully controlled by you. It contains a wealth of information about your business that we can effectively communicate to your clients, as well as schedule appointments.
We offer a simple-to-use, great-value practice management system for osteopaths, chiropractors, healthcare clinics, and beauty salons – helping you manage patients, practitioners, rooms, classes and more.